Shipping Policy
Shipping Policy for Grandmix Store
Overview
This Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased through our website at https://grandmix.store/. By placing an order, you agree to comply with the terms and conditions set forth in this policy.
Order Processing Time
Order Confirmation: You will receive an order confirmation email once your order is placed.
Order Processing: Orders are typically processed within [1-3 business days] from the date of order placement, unless otherwise specified.
Shipping Methods and Times
We offer standard shipping for all orders. The estimated delivery time is typically 5-10 business days after order processing.
Shipping Costs
We offer free standard shipping.
Order Tracking
Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking information.
International Shipping, Customs, and Duties
Service Area: We offer free standard shipping to the United States, Canada, the United Kingdom, and European countries. For other countries, additional shipping charges may apply.
Shipment Origin: To provide our unique collection, our products are shipped from our international fulfillment center located outside of the United States.
Import Duties and Taxes: Please be aware that your order may be subject to import duties, customs taxes, or tariffs imposed by your destination country upon arrival. These charges are not included in the product price or shipping cost and are the sole responsibility of the customer (as the importer of record).
Grandmix Store is not responsible for any customs and taxes applied to your order. We recommend contacting your local customs office for more information on potential charges before placing your order.
Shipping Delays
Factors Affecting Delays: Shipping delays may occur due to unforeseen circumstances such as weather conditions, holidays, customs processing, or other events beyond our control.
Address Accuracy and Undeliverable Packages
Correct Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or undeliverable packages.
Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address or other reasons, we will attempt to contact you for further instructions. Additional shipping fees may apply for re-shipment.
Contact Us
If you have any questions, concerns, or requests regarding our Shipping Policy, please contact us at:
info@grandmix.store